Requirements, Terms and Conditions for motorhome rental

1) Be a member of Panda Motorhomes

We only rent to Clients that we know, we have references and they have been verified. The motorhomes are very expensive and delicate, for this reason we need to verify the following information to be able to accept it as a member of Motorhomes Panda:

  • Be over 26 years old
  • Driving license of the European Union with more than 2 years old
  • Proof of address (receipt domiciled in your name where you can check the address)
  • Checking the work what you do
  • DNI or Valid Passport
  • Once received the information will be verified and you will be notified if you are accepted as a member of Panda Motorhomes

2) Delivery and return of vehicles

  • Deliveries are from 4pm and before 7pm.
  • Returns are before 10:30 am for high season dates, and before 12 noon for low season dates.
  • The return time is strict because the day you return is not being charged as long as it is returned before the scheduled time. It is not possible to return later than the agreed time, since the motorhome must be delivered to the person who rented that day.
  • Delays in the time of return will be charged at a rate of 50 Euros per hour of delay given the damage caused to the Company.

3) Return of the Motorhome

When returning the motorhome the landlord (client) must opt for one of these 2 options of his preference:

Option 1: Review of damages of the motorhome with the tenant present:

  • Estimated time: 2 hours to maximum 4 hours.
  • In the event that at the time that the tenant returns there are other deliveries or queued reviews, this review process may be delayed.
  • First deliver the vehicles that are leaving at that time, then proceed to review the motorhomes that have returned in order of arrival
  • This action must be carried out during the day with natural light.

Option 2: Review of damage to the motorhome without the tenant present:

  • Maximum term 24 hours
  • The tenant authorizes the landlord to check the motorhome without being present.
  • The landlord agrees to proceed as follows
  • First deliver the vehicles that are leaving at that time, then proceed to review the motorhomes that have returned in order of arrival.
  • This action usually takes 6 hours.
  • The tenant has a maximum period of 24 hours to carry out the review.

4) Bail:

  • The deposit is returned upon completion of the review if there is no damage to the motorhome in cash or by deposit in the bank account of the tenant within a maximum period of 24 working hours.
  • In case of damage it is necessary to take the motorhome to the workshop and budget. If so, the term of return of the deposit will depend on the workshop deadlines and the time it takes for the budgets to arrive. The maximum period for budgeting the damages is 30 days.
  • The repair costs will be paid from the deposit (costs include materials + labor + costs of travel + fuel).

5) Reservations and cancellations

  • To reserve the motorhome you must pay 30% in advance
  • In the event that the client wants to cancel the reservation more than 30 days in advance, the following will be done:
    • The Motorhome will be available again so that it can be rented
    • In the case that the motorhome is rented on the dates that were reserved, then the amount of the reservation will be refunded and if it is not rented then the client will lose the money he paid.
  • In the event that the Company for any reason can not rent the motorhome to the Customer, then proceed as follows:
    • All the money that the client has paid so far plus a compensation that will go from 50 Euros to 200 Euros depending on the number of nights of the rent will be refunded
      • Rentals of less than 7 nights …. 50 Euros
      • Between 8 nights and 15 nights …. 100 Euros
      • More than 15 nights …. 200 Euros

6) Motorhome rental agreement

English